| Title: | The supremacy of communication in the Romanian public organizations fragilized by the economic and social climate |
| Authors: | Andreea-Mihaela Niță, Cristina Ilie Goga |
| Publication: | Creativity, Imaginary, Language. Actele Conferinței Internaționale de Științe Umaniste și Sociale „Creativitate. Imaginar. Limbaj”, p. 69 |
| ISBN: | 978-606-11-4381-8 |
| Editors: | Claudiu Marian Bunăiașu, Xenia Negrea, Alina Țenescu |
| Publisher: | Sitech |
| Place: | Craiova |
| Year: | 2014 |
| Abstract: | In a society being in a temporally undefined transition from the perspective of political, economic, social and cultural terms, the architecture of organizations in the public space is constantly remodeling. The speed of legislative decisions it produces domino effects within public organizations, many of them contextually reconfiguring and other vanishing, depending of the circumstances. The only constants are the European Union, International Monetary Fund and the directives and amendments. In relation with designed standards, central administration decisions aimed their assumption with no adaptation. Meanwhile, the cultural particularities of the Romanian society maintain their cleavage between expectations and efforts designed for adaptability. On the background of these premises, our article aims to present an analysis of the internal and external communication system in a public organization from Romania, more precisely the Public Employment Service and to measure its effectiveness in terms of client satisfaction evaluation of sixteen County Employment Agencies in South-West Oltenia, South Muntenia and West. In the sociological research, whose main objective was to identify factors involved in the efficiency of supplying public services for employment and particularly those involved in the effectiveness of organizational communication, public opinion survey method was used, based on a questionnaire administered to 400 employees from County Employment Agencies in the three regions. |
| Key words: | public organizations, organizational communication, efficiency and effectiveness in public institutions |
| Language: | Romanian |
| Links: |  pdf |
Citations to this publication: 1
| 0 | Andreea-Mihaela Niță, Cristina Ilie Goga | Organizational Communication – an Institutional Resource for Efficiency. Case study: City Hall Zal | CIL2015/SS, 56 | 2015 |
References in this publication: 0
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